Refund policy

Right of Withdrawal / Refund Policy

Right of Withdrawal (Consumers in the European Union)

Consumers have a right of withdrawal in accordance with statutory provisions.

Right of Withdrawal – Digital Content

Our products are digital content (e.g. audio plugins, sample packs) which are delivered by download.

The right of withdrawal expires once the performance of the contract has begun after the consumer:

  • has expressly agreed that the execution of the contract begins before the end of the withdrawal period, and

  • has confirmed their knowledge that they thereby lose their right of withdrawal.

This consent is obtained during the checkout process.
Upon completion of the order, delivery of the digital content begins immediately.

Refunds

Due to the nature of digital content delivered by download, refunds are not available once the right of withdrawal has expired.

Voluntary Refunds

Independently of statutory rights, we may grant refunds in individual cases as a gesture of goodwill.

There is no legal entitlement to such voluntary refunds.